Refund Policy

Dear Esteemed Customer, Welcome to ZamZam Trading Bd.

At ZamZam Trading Bd, we are committed to delivering the highest standards of quality and service. Each product is carefully inspected to meet our premium benchmarks, and your satisfaction remains our top priority.

Return & Refund Conditions
Customers are requested to check the product at the time of delivery. If any issue is found, it may be returned immediately.
If any issue is noticed after receiving the product, it must be reported within 3 days of delivery.
Valid proof (image/video) of the issue must be provided.
Once approved, the product must be returned in its original packaging and condition.
Refund / Replacement Eligibility

Refund or replacement will be applicable if:

• The product is damaged or faulty
• The product is different from the description
• There are manufacturing defects

Refund / Replacement Process
After receiving the returned product, replacement will be provided based on the available quantity of the returned item OR A refund will be issued as per the customer’s preference

Important: All complaints and returns must be completed within 3 days of delivery. Requests beyond this period will not be accepted.

Non-Eligible Cases Damage due to misuse, mishandling, or negligence Products without original packaging or missing parts Requests made after the allowed time period
Contact Us:

📞 Phone: +8801705401053
📧 Email: info@zamzamtradingbd.com

We truly value your trust and remain dedicated to providing premium products and excellent customer service at all times.